ISO 9001:2015 certified organization.
ISO 9001:2015 Certification
The Panchayat has obtained the international ISO 9001:2015 certification to ensure the quality of its services. This accreditation was awarded as part of a project implemented by the Kerala Institute of Local Administration (KILA) to make the services of local self-government institutions more efficient and people-friendly.
Key Benefits of the Certification
- Better and faster delivery of services
- Accuracy and efficiency in file movement
- Timely response to applications
- Transparency and accountability in public services
- Quick access to information through digital record systems
- Comprehensive citizen surveys